- Legal company name
- GLN Holdings
- Entity type and country of registration
- LLC, USA
- Registered business address
- 75 E 3rd St, Sheridan, WY 82801
- Contact email
- contact@coltera.co
1. Agreement, acceptance and general terms
These Terms form a binding agreement between the Coltera entity identified above (“Coltera”) and the business purchasing the services (“Client”).
By completing the first payment through Stripe, the Client confirms that it has authority to bind the business, has reviewed these Terms and agrees to them.
The Client’s Stripe checkout or invoice is the Order Form and states the package, price and billing terms. The Order Form controls purchase-specific commercial terms; these Terms control the general relationship.
These Terms and the Order Form are the entire agreement and replace prior discussions. Any written change accepted by both parties controls these Terms.
Notices may be sent to the parties’ account email addresses and contact@coltera.co. Electronic records and acceptance are equivalent to paper records and signatures.
2. Services, schedule, revisions and maintenance
Coltera provides the website, hosting, maintenance and SEO services included in the selected package and may use licensed stock materials, automation and AI-assisted tools.
2.1 Schedule, feedback and revisions
The estimated timeline begins when the setup fee is paid and may change because of missing information, delayed access, third-party issues or Client delays.
Revisions are unlimited during the applicable review stage while they remain within the package, approved direction and original scope. Additional pages, substantial new content, a new direction after approval and other out-of-scope work require a separate quote.
Approved work is final. Eligible later corrections may be handled through the included monthly maintenance.
2.2 Website maintenance
Monthly maintenance covers eligible content updates, sections within the page allowance, bug fixes and supported plugin or dependency updates.
Unused maintenance time expires at the end of each monthly service period and does not roll over.
Coltera will quote work exceeding the allowance based on its difficulty and expected time and obtain approval before starting.
Full redesigns, pages beyond the package allowance, custom systems and complex integrations require a separate quote.
3. Fees, billing and minimum commitment
The first monthly payment is charged one month after the setup fee. Every website subscription has an initial twelve-month minimum commitment beginning on that payment date and covering twelve consecutive monthly service periods.
After the initial twelve-month minimum commitment, the subscription automatically continues month-to-month until cancelled under Section 7. It does not renew for another twelve-month minimum term. The Client authorizes automatic monthly Stripe charges.
All prices and payments are in U.S. dollars unless the Order Form states otherwise.
Coltera may change recurring prices with at least 60 days’ written notice. Changes apply prospectively and do not shorten an existing commitment.
4. Client responsibilities
The Client must timely provide accurate information, content, access, approvals and feedback needed for the services.
The Client must designate one representative whose instructions and approvals Coltera may rely on.
The Client warrants it has the right to use all materials it supplies to Coltera.
The Client must approve all final claims, prices, offers, professional statements and regulated information before publication.
5. SEO, warranties and performance
5.1 SEO and performance
Coltera provides the package’s included SEO. Search engines and platforms control their algorithms, rankings, listings and policies.
Coltera does not guarantee rankings, traffic, customer inquiries or sales.
5.2 Warranties and disclaimers
Coltera will use reasonable professional care. Otherwise, the services and third-party components are provided “as available” without additional warranties, except as expressly stated in the Order Form or required by law.
Coltera does not promise uninterrupted operation, complete security, universal compatibility or correction of every error.
6. Domains, accounts, hosting and intellectual property
6.1 Domains, accounts, hosting and third parties
The Client should own the domain name. Coltera may purchase, register or manage it on the Client’s behalf when the Client authorizes this in writing. Registration by Coltera does not change the Client’s underlying ownership.
Google Business Profile, Google Analytics, Google Search Console, social-media profiles and advertising accounts remain owned by the Client, including after cancellation or termination. The Client grants Coltera the access needed to provide the services.
Managed website hosting, security, SSL certificates and backups are included only while the applicable subscription remains active.
Third-party materials remain subject to their applicable licences.
Third-party purchases require Client approval. Coltera is not responsible for failures, restrictions or changes caused by providers and platforms outside its reasonable control.
6.2 Client materials
The Client owns its supplied materials and licenses Coltera to use them for the services and permitted portfolio displays.
6.3 Coltera property
Coltera retains ownership of the website it creates, including its original website design and source code, reusable components, frameworks, templates, internal systems, processes, methods, drafts, rejected concepts and other pre-existing or reusable materials. This ownership continues after the minimum commitment and after cancellation or termination. Client-owned domains, accounts and supplied materials remain governed by Sections 6.1 and 6.2, and third-party materials remain owned by their respective owners.
6.4 Subscription licence
While all amounts are paid and the subscription remains active, Coltera grants the Client a limited, non-exclusive, non-transferable licence to use the completed hosted website and approved deliverables for the Client’s business.
The subscription provides use of the website as a hosted service, not a purchase of the website. Neither setup fees nor subscription payments transfer ownership or entitle the Client to receive source code, website files, repositories, Coltera’s platform, components, frameworks or backend infrastructure, including after the minimum commitment.
6.5 Cancellation
When the subscription ends, the Client’s licence to use the Coltera-created website and subscription deliverables ends. The Client does not retain the website or receive its source code, website files or repositories, even after completing the twelve-month minimum commitment or making further subscription payments.
7. Cancellation and minimum term
The Client may give notice of cancellation at any time by sending written notice to contact@coltera.co or its Coltera representative. At least 30 calendar days’ notice is required.
Cancellation takes effect at the end of the first monthly service period that ends at least 30 calendar days after Coltera receives the notice and on or after completion of the initial twelve-month minimum commitment. Notice may be given during the minimum commitment to prevent renewal after it ends. Coltera will confirm the effective cancellation date in writing; cancellation does not depend on Coltera sending that confirmation.
Services and monthly billing continue through the effective cancellation date. No recurring fees are charged for service periods beginning after that date. Paid fees are not prorated, subject to Section 9.
Giving notice before the minimum commitment ends, ceasing to use the services or requesting that the website be taken offline early does not release the Client from the remaining monthly fees through the effective cancellation date. Those fees remain payable on their scheduled monthly billing dates and do not become immediately due merely because notice is given. No separate early-cancellation penalty applies. The Client may terminate earlier if Coltera materially breaches the Agreement and fails to correct the breach within ten business days after receiving written notice describing it. In that case, or if Coltera terminates without Client fault, future recurring fees for periods after termination are not due, and any refund is governed by Sections 9 and 10.
On the effective date of cancellation or termination, the website is taken offline and all services included in the subscription end, including hosting, maintenance, security, website edits, ongoing SEO and reporting. There is no additional hosting period after the subscription ends.
Completion of the minimum commitment or payment of any remaining minimum-term fees does not purchase the website, transfer ownership, extend the website licence beyond the subscription’s end or create a buyout right.
8. Failed payments and suspension
After a failed payment, Coltera will give seven calendar days to correct it. Coltera may then suspend work, hosting and website access until overdue amounts and actual third-party collection or reactivation costs are paid. No automatic late fee applies.
Suspension does not cancel the subscription or affect the minimum commitment or payment obligations.
9. Refunds
Once work or a service period begins, setup and recurring fees are non-refundable except where required by law or for an uncured material breach by Coltera.
Verified duplicate or accidental overpayments will be refunded or credited promptly.
10. Termination by Coltera
When reasonably possible, Coltera will give ten business days to correct a material breach. Coltera may suspend or terminate immediately for abuse, illegality, fraud, security threats, system misuse, repeated scope violations or serious non-payment.
If Coltera terminates without Client fault, it will refund prepaid recurring fees for unprovided services.
11. Confidentiality, privacy and compliance
11.1 Confidentiality and subcontractors
Each party will protect the other party’s non-public business, technical, financial and operational information and use it only for the relationship.
Confidentiality does not cover information already known without restriction, publicly available through no breach, independently developed or lawfully received from another source. A party may disclose information when legally required after giving notice when permitted.
Ordinary confidentiality obligations continue for three years after termination. Genuine trade secrets remain protected for as long as they qualify as trade secrets.
Coltera may use employees, freelancers, service providers and subcontractors and will require them to protect confidential information relevant to their work.
11.2 Content, privacy and legal compliance
Coltera will implement technical or content requirements only when they are clearly provided by the Client or separately included in writing. Coltera does not provide legal advice.
Coltera will not knowingly publish content that the Client has identified as unlawful or unauthorized. The Client must not provide passwords, payment-card details, protected health information or unnecessary sensitive personal data through onboarding forms.
12. Liability and indemnification
12.1 Limitation of liability
Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, business opportunities, goodwill or data, to the maximum extent permitted by law.
Nothing in these Terms limits liability that cannot legally be limited.
12.2 Indemnification
The Client will defend and indemnify Coltera against third-party claims arising from Client-supplied content, unlawful or misleading business claims, the Client’s products or services, or materials the Client supplied without sufficient rights.
Coltera will defend and indemnify the Client against a third-party claim that Coltera’s original final work, excluding Client materials and third-party materials, infringes that party’s intellectual-property rights.
13. Governing law, disputes and other legal terms
13.1 Governing law and disputes
The parties will first attempt in good faith to resolve any dispute through direct negotiation for 30 days after written notice. If unresolved, the dispute will be heard exclusively by the competent courts in the jurisdiction where the Coltera legal entity identified above is registered, and the laws of that jurisdiction will govern without regard to conflict-of-law rules.
13.2 Events outside reasonable control
Neither party is responsible for delays caused by events outside its reasonable control. The affected party must notify the other and resume performance when possible; payment for completed services remains due.
13.3 Changes to these Terms
Coltera may update these Terms from time to time. Whenever they change, Coltera will notify every Client in writing, and the date at the top of this page will show when they were last updated.
13.4 Other general terms
The parties are independent contractors and neither may bind the other.
Neither party may assign this Agreement without the other’s written consent, except as part of a merger or business transfer.
A failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining Terms will continue.